Your do it all Inbox platform

Manage conversations, build strong relationships, and connect with your customers over SMS and MMS messaging, Live Chat, WhatsApp and Facebook. All from one Inbox.

Omnichannel Inbox

Talk with your customers on their favorite messaging apps. Basicly’s Inbox has support for SMS and MMS messaging, Live Chat, WhatsApp, and Facebook. Use Basicly to manage all your conversations from one shared Inbox. Never miss a message. Never miss a conversation.

One platform,
five channels

Increase your overall sales, supercharge your marketing efforts, and provide consistent, omnichannel customer service by combining all comunications into one single platform.
SMS Messaging

Advanced SMS text messaging solutions

Your customers text message, and so should you. Use 2-way SMS messaging to receive and respond to all SMS text messages. Stay connected and deliver SMS alerts, notifications, and reminders. Add SMS to your Basicly Inbox today, and do it all. 

  • SMS automation + autoresponders
  • Unlimited phone numbers
  • Unlimited toll-free numbers
  • Unlimited 10DLC numbers
  • Dedicated short codes
  • Reach any US & Canada mobile phone
MMS Messaging

Multimedia text messaging that is super easy to use

Get all the benefits of SMS messaging plus seamless MMS messaging through a single phone number. Add MMS and engage your customers and contacts through reach media, across any mobile phone.

  • Receive and send unlimited MMS messages
  • Integrate with ease
  • Videos, audio, photos, PDF files + more
  • MMS over toll-free numbers
  • MMS over 10DLC numbers
  • MMS over dedicated short codes
Live Chat

Add Live Chat to any website and communicate instantly

Supercharge your website with Live Chat and turn your website visitors into customers, and customers into champions. Easily connect with your contacts the way they prefer. Live Chat!

  • Live Chat is completely free with Basicly
  • Chat without any limits
  • Add bots and autoresponders
  • Add to as many websites as you want
  • Customizable Live Chat widget
  • Get started in one minute

Connect to users on the world’s most popular messaging app

WhatsApp for Business is the single most powerful way to communicate with your customers and contacts. Build WhatsApp alerts and set your business or organization on autopilot.

  • Full WhatsApp feature set
  • WhatsApp verified business accounts
  • WhatsApp Template Manager
  • Add WhatsApp to your website

1.3 Billion people use Facebook Messenger every day

Read and send Facebook Messages from your Basicly Inbox. Automate, connect, and combine Facebook Messenger, SMS, MMS, and WhatsApp. Seamlessly keep the conversations going across every channel.

  • Facebook acquire, engage, and support
  • Facebook templates, auto replies + more
  • Engage customers on your Facebook page
  • Use Basicly to manage all the conversations
40 seconds is the average time a chat representative can solve a customer's concern.
Live Chat starts show greater satisfaction among your customers who use the feature.
More than 50% of customers make a purchase when a website has Live Chat.
79% of all customers say they prefer Live Chat for immediate support they get.

Want to see all that Basicly can do?

Get a demo