Facebook and Instagram

Instantly power your customers and prospects with the ability to communicate with your business over Facebook and Instagram, with all cross-channel conversations flowing seamlessly right into your Inbox. Reach 1.3 billion people in a channel they prefer!

Facebook Messenger

Build your Facebook Messenger service using the Basicly Inbox. Immediately reply from your Inbox to all your customer requests through Facebook. Use Basicly to create a Facebook experience your customers will love and will come back for more and more. 

Instagram Messaging

Easily manage your Instagram messaging and customer communications on Instagram at scale. Integrate your Instagram account with your Basicly Inbox and help drive much more meaningful conversations, while increasing your customer satisfaction and tripling your sales.

Facebook Integration

Chat Plugin
The Facebook Chat Plugin makes it easy for people to start conversations with your business while browsing your website.
Facebook Page
Make it easy for people to reach out by adding a "Send Message" call-to-action to your Page or Page posts.
Ads that click to Messenger
Start conversations at scale with ads that click to Messenger and drive new reveune for your business.
m.me Links
Start conversations from hyperlinks that you can add to emails, messages, social media posts, and more.
QR Codes
QR codes make it easy to start conversations in Messenger from offline locations. Get started today.
Additional Use Cases
Learn more about starting conversations in Messenger, capture the lead flow, and build sales and support systems.
40
Seconds
40 seconds is the average time a chat representative can solve a customer's concern.
100%
Satisfaction
Live Chat starts show greater satisfaction among your customers who use the feature.
+50%
Purchase
More than 50% of customers make a purchase when a website has Live Chat.
100%
Support
79% of all customers say they prefer Live Chat for immediate support they get.

Want to see all that Basicly can do?

Get a demo