Inbox for everything

Manage conversations, build strong relationships, and connect with your customers over SMS and MMS messaging, Live Chat, WhatsApp and Facebook. All from one Inbox.
Inbox

Omnichannel Inbox

Support for multiple communication channels including SMS, MMS, Live Chat, Facebook Messenger and WhatsApp. Get every conversation, every customer, every sale, every support request, all in one place.
unified inbox

One Inbox for every interaction

Respond to messages from Facebook Messenger, Live Chat, SMS and MMS messages, and emails from one Inbox this keeps everything organized.. 

  • Inbox does everything
    Basicly's Inbox is free to use and easy to setup
  • Integrate all your messaging needs
    It is easy to add all your messaging services
  • Add team members 
    Add all your team members and agents

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efficiency

Get more done, quickly and easily

Assign conversations to different teams, mark messages as read or unread, filter conversations and manage permissions, all in a few clicks.

  • Automate Conversations
    Easily route sales and support conversations
  • Quickly respond without wait times
    Set up timed messaging so know one waits
  • Unlimited Agents and Team Members
  • Get set up in minutes now hours
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unified inbox

Why use inbox?

  • It’s built for Sales
    Let customers chat with your brand like they chat with their friends. Whether it is WhatsApp, Facebook Messenger, Live Chat, MMS or SMS messaging. Cover them all and offer a unified omnichannel commiunications experience. 
  • It’s built for Customer Support
    Reduce the cost of handling inbound voice calls with chat. Maintain customer engagement and handle multiple chats at a time.
  • It’s built for Marketing
    Make your support channels engaging. Exchange video, links, documents, and media securely.
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Powerful alone. Unstoppable together.

Basicly is the world’s best Omnichannel Platform as a Service that offers a range of communication channels that scale with your business. Check out all our products that work perfectly with Inbox.
SMS
SMS & MMS
Send log texts
Send picture messages
Recive inbound messaging
Use any phone number
Live Chat
Live Chat
Free service
Add to any website
Always on
Automate features
WhatsApp
WhatsApp
2 billion people
Enable any number
Start conversations
Easy to get started
WhatsApp
Facebook
Free to use
Integrates easily
Works with your account
Keep organized
40
Seconds
40 seconds is the average time a chat representative can solve a customer's concern.
100%
Satisfaction
Live Chat starts show greater satisfaction among your customers who use the feature.
+50%
Purchase
More than 50% of customers make a purchase when a website has Live Chat.
79%
Support
79% of all customers say they prefer Live Chat for immediate support they get.

Want to see all that Basicly can do?

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